e-Returns
Manage your inventory efficiently... and online!
Request and receive real-time return authorizations, view the status of return requests, and review specific vendor return guidelines, all online! Save as much as 50% of your time over traditional return request methods, such as telephone, fax and e-mail, with e-Returns from Tech Data. Benefits include:
- Create and edit return requests for all factory sealed, open (non-defective) and defective products
- Track and view the status of open, approved, and denied return requests
- Receive instant RMA (return authorizations) based on return parameters established by vendor and Tech Data terms and conditions
- Escalate a return request to a Tech Data customer care representative
- Review product return guidelines as established by each individual vendor
- Manage returns easily and more efficiently than ever before
Resellers can activate and authorize individual users for e-Returns through EC Admin. For more information, contact the Tech Data Customer Care department at (800) 263-2882 or via e-mail at customercare@techdata.ca.
Connect to e-Returns now!
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