Job Postings

Tech Data current job openings as of Aug 27, 2010

Business Analyst-20 Month Contract - Mississauga, Ontario
The Business Analyst (BA) is responsible for leading and driving continuous business process improvement, reengineering and analysis projects across the organization. These cross-functional projects often span multiple departments and, as a result, require the incumbent to retain a strong competency in a broad cross-section of skills including project management, facilitation, written/verbal communication and analytics.

The incumbent will be required to act as the liaison between TD Corporate IT and the local business unit on Corporate IT projects and will be required to develop and foster strong and positive relationships throughout the organization.

Key responsibilities of this role include:

•Project management of multi-department, cross-functional projects (including risk analysis, planning, communication and change management)
•System requirements gathering, analysis and documentation for system enhancements and new applications
•Act as the primary conduit and liaison between developers and business units
•Apply proven Business Process Improvement systems and techniques (e.g. Lean Sigma) to process improvement projects for new or established business processes across the organization
•Facilitate requirements gathering, review and sign-off on Corporate IT projects
•Provide regular project updates to Business Owners and management

The BA will also be expected to assist departments in managing their project and development priorities and provide support on corporate initiatives and/or special projects as assigned by the manager.

Required Skills:

•Business process improvement and re-engineering analysis, including research to identify and document requirements, gaps and provide solutions

•Gather and document system enhancement requirements and lead the project through design, testing, training and implementation

•Project manage cross-functional business unit projects including investigation, risk analysis, planning, communication, change management as required

•Assist with TD Corp IT projects and/or system enhancements ensuring Canadian specific needs are addressed and key stakeholders are aware and approve major changes

•Provide regular written project updates as prescribed by manager, indicating accomplishments, objectives, and any potential obstacles. Update Business Operations network documentation folder and intranet documentation.

Education:
College or University Degree

Type of work experience:
3 years minimum varied Business Experience with exposure to key business functions, incl. Sales, Marketing, Operations, and Finance with expertise in at least one functional area
Business Process Improvement

Years of experience in the industry:
3 to 5 yrs experience

Additional skills:
Ability to understand complex problems, conduct research and develop recommendations
Excellent communications skills, requiring explanation, persuasion, co-operation to gain acceptance of ideas/proposals
Improvement oriented, open to change, highly organized, comfortable with deadlines
Self motivated, show initiative, resourceful, ability to multi-task etc.

Manager, Pricing and Reporting Analysis-20 month contract - Mississauga, Ontario
The mandate of Tech Data Canada’s pricing team is to enhance the organization’s profitability by optimizing margin and ensuring that objective rationale and solid procedural foundations are applied to margin decision making.

The Manager, Pricing and Reporting is responsible for the leadership and day-to-day management of Tech Data Canada’s Pricing functions and its diverse team of employees. The pricing organization includes pivotal functions within Tech Data such as pricing and profitability analysis, bid desk management and reporting and general analysis functions.

The Manager, Pricing and Reporting has considerable latitude to set direction and priorities for the group and to serve as a key stakeholder in major business decisions related to margin and profitability. The individual in this role is expected to lead discussions and initiatives that include representatives from Tech Data’s other major business units.

The Manager, Pricing and Reporting is also responsible for the Business Operations Reporting team. This team, comprised of experienced reporting analysts, is responsible for producing numerous standard reports, developing applications/reports and providing support for Ad Hoc report/analysis requests. In addition to the day-to-day oversight of the team, the incumbent is expected to drive continuous improvement within this responsibility including such items as continuous methodology improvement, report rationalization and technology development.

Key Responsibilities Include:
•Leadership of the Business Operations Pricing and Reporting Teams at Tech Data Canada
•Development and implementation of pricing and profitability focused initiatives designed to drive improved margins and the achievement of other business objectives.
•Day to day management of the company’s pricing methodology, practices and programs, under the direction of the Director of Business Operations
•Responsibility for company-wide analytical support and report production.
•Establish and foster strong relationships with Sales, Product Marketing and Finance.
•Communication of key initiatives and progress to Senior Management.

Key attributes required to succeed in this role include leadership and strong communication skills, an aptitude for analysis and problem solving skills, diplomacy and a thorough understanding of standard pricing practices.

Required Skills:

•Lead the development and evolution of Tech Data Canada’s Pricing methodology, processes and systems to drive increased margins and achieve business objectives. This will require the creation of synergies and consensus between several departments. Responsibility for change management.

•Management of daily pricing operations, through the pricing team – price setting, changes, customer / product assignments, competitive trends, data mining, Volume Price Agreements

•Integration of Product Marketing, Sales and Finance goals to ensure pricing meets the needs of all stakeholders

•Continuous improvement of pricing practices – pricing systems, vendor price change mechanisms, educating pricing stakeholders on pricing objectives, practices and stakeholder responsibilities, supporting electronic commerce objectives through pricing practices

•Oversight of the ABC production processes and ABM analysis and support

•Comprehensive reporting, tracking and analysis of pricing operations from transactional to Senior Management levels

•Participation in Corporate Pricing Initiatives

•Lead the production and management of regular and ad-hoc reporting and analysis including prioritization, requirements definition, roll-out

Education:
Undergraduate degree or equivalent

Type of work experience:
Varied Business Experience with exposure to key business functions, incl. Sales, Marketing, Operations, and Finance.
Ideally 2 or more years of direct pricing experience
2 or more years in a Management or Supervisory role

Years of experience in the industry:
5 or more years business experience

Additional skills:

Good Communication and Presentation skills. Ability to explain and simplify complex information and concepts

Advanced level Technical and analytical skills – statistical methods, spreadsheet and database applications

Exceptional ability to prioritize and manage multiple high priority projects.

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Avaya - Associate System Engineer, Bi-lingual - Mississauga, Ontario
Promotes product awareness, provides pre-sales technical support including phone support, system diagrams, proposals, and training in order to grow the sales of a funding vendor's product line. Travels to perform and receive training, attend trade shows and other marketing events. Reporting directly to the Sr Manager SMB Elite under the guidance of Systems Engineering Management, works closely with Tech Data's Product Managers and the funding vendor's representatives to execute marketing activities to increase product awareness. Establishes and develops solid business relationships with vendors, Tech Data customers, sales, technical services, and other departments throughout the Company. Identifies opportunities to improve the quality of the pre sales technical support experience with inside and outside customers. Accepts ownership of suggested improvements and works with the Tech Data team, vendor, and Systems Engineering Management to develop an implementation plan.

Required Skills:

Network Experience a must. Has expertise in voice, data communications applications technology and preferably about legacy Nortel/Avaya products and specific experience with Avaya IP Office, Communications Manager and Contact Center. At least one recognized industry certification in subject matter areas.

Knowledge of various PC components, software, peripherals, desktop platforms, applications, standalone and network operating systems, with strong technical abilities in at least (1) of these areas. Skilled in the use of Windows, and Windows based applications.

Promotes product awareness, provides pre-sales technical support including phone support, system diagrams, proposals, and training in order to grow the sales of a funding vendor’s product line. Travels to perform and receive training, attend trade shows and other marketing events. Under the guidance of Systems Engineering Management, works closely with Tech Data’s Product Manager and the funding vendor’s representatives to execute marketing activities to increase product awareness. Establishes and develops solid business relationships with vendors, Tech Data customers, ales, technical services, and other departments throughout the company

Ability to utilize various systems and tools used within the Systems Engineering department.
Ability to maintain departmental service levels to meet customer demand.
Ability to verbally express oneself clearly and concisely.
Ability to write clearly and concisely.
Ability to interact effectively with peers, vendors, customers and managers.
Ability to manage assigned projects effectively, with little or no supervision.
Ability to work effectively in a multi-tasking environment.
Ability to work constructively in stressful situations..
Ability to communicate complex technologies and concepts to non-technical audiences.

Willingness and ability to travel approximately 20%


Education:
Post Secondary Education - IT Technical Education

Type of work experience:
Sales of Information Technology - Avaya Specific
Pre-Sales Support in legacy Nortel/Avaya products and specific experience with Avaya IP Office


Years of experience in the industry:
4 years in IT sales/support role

Other related experiences:
Customer-facing interaction
Technology and systems

Field Sales Specialist - Cisco - Mississauga, Ontario
The Field Sales Specialist has a mandate to expand sales and category profitability across all sales territories through development, activities and customer engagement.

The Field Sales Specialist will be required to meet assigned business objectives as assigned by the Director. The can include the development of relationships with the Tech Data and Vendor Sales representatives to achieve the delivery of Reseller programs including:
-Product training and positioning
-Program training
-Pre-sales consultative services
-Joint sales calls with resellers and end-users

The Field Sales Specialist will be required to participate with pricing and availability on opportunities, contribute to development of marketing programs, and provide market intelligence to Product and Vendor Management.

Required Skills:

Achieve sales and business objectives as assigned by the Director (30%)
•Make planned visits to accounts and qualified prospects (20%)
• Develop and implement detailed account plans, and report on progress. This includes building and maintaining a pipeline of opportunities and providing reporting on engagement of activities. (20%)
• Provide market intelligence to the product and vendor management team to best assist in ongoing decision making (5%)
• Uncover and manage bid opportunities from proposal to closing (5%)
• Build relationships with Vendor Representatives, and other influencers (5%)
• Maintain and stay current with any vendor products, programs, and certifications (5%)
• Attend Tech Data and vendor specific sponsored events as appropriate (5%)

Education:
Post Secondary Education - Sales

Type of work experience:
Sales of Information Technology - Cisco Data center specific
Products to Resellers and end-users


Years of experience in the industry:
3 years in industry or 5+ years -Cisco industry specific

Other related experiences:
Computer literate / strong organizational and analytical
Technology and systems
Vendor Certifications as required

Inside Sales Specialist - Cisco Services - Mississauga, Ontario
General Summary
oExpand Cisco SMB Sales and profitability within designated territory
oAchievement of Cisco Sales Targets as set by the business unit
oDevelopment of co-selling relationships with the Tech Data Sales team
oSupport sales strategies with specific partners and Field Sales representatives
oImprove customer (internal and external) services and satisfaction

Sales Support
oSales and technical (configuration guidance) support and for TD inside sales and customers
oProcess quotes and work with Field Sales on RFP responses
oSupport DART requests and pricing maintenance
oQuote verification for sales (presales error reduction)
oEngage US Technical resources as required
oProvide project rollout management and support
oManage quote to invoice cycle with vendor system in conjunction with Product Manager, utilizing vendor process and tool sets.

Vendor Management Support
•Provide input on stocking of Cisco products
•Provide input on Marketing projects
•Interact with Cisco ICAM account teams
•Keep current on Cisco programs/products/services
•Attain/maintain Cisco technical certifications (e.g. Cisco Sales Expert)

Required Skills:

Sales Support:
Support/technical support
Quote support
Other sales support

Vendor Support:
Internal marketing support
Cisco programs/training

Education:
Post Secondary Education - Business, Purchasing, Sales, Marketing

Type of work experience:
Sales of Information Technology, Products to reseller or end users

Years of experience in the industry:
3 years
Cisco knowledge

Other related experiences:
Strong understanding of information technology and systems

Inside Sales Specialist-Cisco - Mississauga, Ontario
General Summary
oExpand Cisco SMB Sales and profitability within designated territory
oAchievement of Cisco Sales Targets as set by the business unit
oDevelopment of co-selling relationships with the Tech Data Sales team
oSupport sales strategies with specific partners and Field Sales representatives
oImprove customer (internal and external) services and satisfaction

Sales Support
oSales and technical (configuration guidance) support and for TD inside sales and customers
oProcess quotes and work with Field Sales on RFP responses
oSupport DART requests and pricing maintenance
oQuote verification for sales (presales error reduction)
oEngage US Technical resources as required
oProvide project rollout management and support
oManage quote to invoice cycle with vendor system in conjunction with Product Manager, utilizing vendor process and tool sets.

Vendor Management Support
•Provide input on stocking of Cisco products
•Provide input on Marketing projects
•Interact with Cisco ICAM account teams
•Keep current on Cisco programs/products/services
•Attain/maintain Cisco technical certifications (e.g. Cisco Sales Expert)

Required Skills:

Sales Support:
Support/technical support
Quote support
Other sales support

Vendor Support:
Internal marketing support
Cisco programs/training

Education:
Post Secondary Education - Business, Purchasing, Sales, Marketing

Type of work experience:
Sales of Information Technology, Products to reseller or end users

Years of experience in the industry:
3 years
Cisco knowledge

Other related experiences:
Strong understanding of information technology and systems

Manager, Product Management - Mississauga, Ontario
Key responsibility of this role is to support the attainment of revenue, margin, inventory and profit goals of the company.

The ability of Product Management to effectively plan, manage and maximize the revenue and margin opportunity on the sale of products maps directly to the profitability of Tech Data Canada.

The Manager will responsible to directing the activities of a team of Product Marketing Associates and Sales Specialists who are focused on various segments of the Cisco market place. The Manager will assist in developing quotas, strategic plans, new business development initiatives and programs to drive growth in targeted market segments. The manager will oversee the coordination of activities between the product management and sales specialist’s resources to drive revenue growth and to optimize MBO performance and resulting rebate achievement. The manager will assist in the development of compelling sales strategies, presentations and initiatives to drive preference for Tech Data in the market.

The Product Manager has overall responsibility and accountability to the assets of the company, and is responsible for managing inventory levels to hit days of supply (DOS) targets, ensuring sufficient supply of product to maximize fill rates and minimizing risk of liquidating assets.

The Manager, Product Management is a key contact point for the vendor within Tech Data Canada, and so act as a liaison to other departments in the company

The Manager will work closely with their counterparts in Vendor Marketing to ensure alignment in business planning, goals and initiatives. Inter and cross-departmental co-operation with stakeholders will be a critical factor in the success of this role

The manager will also perform all HR functions for the team, including annual salary and performance reviews, hiring appropriate staff, managing disciplinary activity up to and including termination, and career path planning. Additionally, the Manager will participate in cross-departmental mid-level management projects.

Required Skills:

Business Management
- Business Planning -- Determine objectives and business direction for assigned division and Tech Data
- Pricing Analysis and Management – Collaborate with Sales organization to establish optimal pricing tactics
- Rebate and Margin Management -- Negotiation, forecasting and management of vendor rebate programs and opportunities to maximize return for Tech Data
- Reporting and updates -- Present business updates and summaries as required
- Forecasting against assigned targets including revenue, margins and inventory
- Management of Tech Data Assets (Inventory)
- Planning inventory levels and managing supply to support demand
- Minimizing inventory risks, costs and liquidation expenses

Leadership of Team
- Makes staff assignments.
- Plans, organizes, assigns, oversees and evaluates the work of the Product Management team members to ensure the attainment of the Product Management team goals and the adherence to the company shared values.
- Trains, develops, coaches, recognizes, awards and interacts with staff to achieve high individual and team performance and engagement levels, job satisfaction and retention, and support professional growth within the organization.
- Owns personnel processes and decisions. Works in collaboration with division management and HR regarding: hiring, separations, performance management, and career development solutions.

Education:
Post Secondary Education - Business, Purchasing, Sales, Marketing

Type of work experience:
5 + years

Years of experience in the industry:
5+ years
Cisco knowledge

Other related experiences:
People Management experience
Computer literate / strong organizational and analytical

Some travel may be required

Manager, Product Management - Mississauga, Ontario
Key responsibility of this role is to support the attainment of revenue, margin, inventory and profit goals of the company.

The ability of Product Management to effectively plan, manage and maximize the revenue and margin opportunity on the sale of products maps directly to the profitability of Tech Data Canada.

The Manager will responsible to directing the activities of a team of Product Marketing Associates and Sales Specialists who are focused on various segments of Hewlett-Packard (HP) market place. The Product Management team is responsible for achieving maximum market-share and revenue at optimum composite gross profit dollars; managing profitability and strategic business planning/development for, consistent with TD strategy. The Product Manager has overall responsibility and accountability to the assets of the company, and is responsible for managing inventory levels to hit days of supply (DOS) targets, ensuring sufficient supply of product to maximize fill rates and minimizing risk of liquidating assets.

The Manager, Product Management is a key contact point for the vendor within Tech Data Canada, and so act as a liaison to other departments in the company

The Manager will work closely with their counterparts in Vendor Marketing to ensure alignment in business planning, goals and initiatives. Inter and cross-departmental co-operation with stakeholders will be a critical factor in the success of this role

The manager will also perform all HR functions for the team, including annual salary and performance reviews, hiring appropriate staff, managing disciplinary activity up to and including termination, and career path planning. Additionally, the Manager will participate in cross-departmental mid-level management projects.

Required Skills:

Business Management
- Business Planning -- Determine objectives and business direction for assigned division and Tech Data
- Pricing Analysis and Management – Collaborate with Sales organization to establish optimal pricing tactics
- Rebate and Margin Management -- Negotiation, forecasting and management of vendor rebate programs and opportunities to maximize return for Tech Data
- Reporting and updates -- Present business updates and summaries as required
- Forecasting against assigned targets including revenue, margins and inventory
- Management of Tech Data Assets (Inventory)
- Planning inventory levels and managing supply to support demand
- Minimizing inventory risks, costs and liquidation expenses

Leadership of Team
- Makes staff assignments.
- Plans, organizes, assigns, oversees and evaluates the work of the Product Management team members to ensure the attainment of the Product Management team goals and the adherence to the company shared values.
- Trains, develops, coaches, recognizes, awards and interacts with staff to achieve high individual and team performance and engagement levels, job satisfaction and retention, and support professional growth within the organization.
- Owns personnel processes and decisions. Works in collaboration with division management and HR regarding: hiring, separations, performance management, and career development solutions.

Education:
Post Secondary Education - Business, Purchasing, Sales, Marketing

Type of work experience:
5 + years

Years of experience in the industry:
5+ years
Hewlett-Packard (HP) knowledge

Other related experiences:
People Management experience
Computer literate / strong organizational and analytical

Some travel may be required

Manager, Product Management-20 Month contract - Mississauga, Ontario
Key responsibility of this role is to support the attainment of revenue, margin, inventory and profit goals of the company.

The ability of Product Management to effectively plan, manage and maximize the revenue and margin opportunity on the sale of products maps directly to the profitability of Tech Data Canada.

The Manager will responsible to directing the activities of a team of Product Marketing Associates and Sales Specialists who are focused on various segments of IBM and Avaya market place. The Product Management team is responsible for achieving maximum market-share and revenue at optimum composite gross profit dollars; managing profitability and strategic business planning/development for, consistent with TD strategy. The Product Manager has overall responsibility and accountability to the assets of the company, and is responsible for managing inventory levels to hit days of supply (DOS) targets, ensuring sufficient supply of product to maximize fill rates and minimizing risk of liquidating assets.

The Manager, Product Management is a key contact point for the vendor within Tech Data Canada, and so act as a liaison to other departments in the company

The Manager will work closely with their counterparts in Vendor Marketing to ensure alignment in business planning, goals and initiatives. Inter and cross-departmental co-operation with stakeholders will be a critical factor in the success of this role

The manager will also perform all HR functions for the team, including annual salary and performance reviews, hiring appropriate staff, managing disciplinary activity up to and including termination, and career path planning. Additionally, the Manager will participate in cross-departmental mid-level management projects.

Required Skills:

Business Management
- Business Planning -- Determine objectives and business direction for assigned division and Tech Data
- Pricing Analysis and Management – Collaborate with Sales organization to establish optimal pricing tactics
- Rebate and Margin Management -- Negotiation, forecasting and management of vendor rebate programs and opportunities to maximize return for Tech Data
- Reporting and updates -- Present business updates and summaries as required
- Forecasting against assigned targets including revenue, margins and inventory
- Management of Tech Data Assets (Inventory)
- Planning inventory levels and managing supply to support demand
- Minimizing inventory risks, costs and liquidation expenses

Leadership of Team
- Makes staff assignments.
- Plans, organizes, assigns, oversees and evaluates the work of the Product Management team members to ensure the attainment of the Product Management team goals and the adherence to the company shared values.
- Trains, develops, coaches, recognizes, awards and interacts with staff to achieve high individual and team performance and engagement levels, job satisfaction and retention, and support professional growth within the organization.
- Owns personnel processes and decisions. Works in collaboration with division management and HR regarding: hiring, separations, performance management, and career development solutions.

Education:
Post Secondary Education - Business, Purchasing, Sales, Marketing

Type of work experience:
5 + years

Years of experience in the industry:
5+ years
IBM and Avaya knowledge

Other related experiences:
People Management experience
Computer literate / strong organizational and analytical

Some travel may be required

Solutions Centre Manager - Mississauga, Ontario
The SMB Solution Centre Manager’s primary responsibilities are to manage and maintain the Customer Demonstration Lab and equipment create and present customized product demonstrations for customers and provide technical demonstrations for both external and internal customers.

The SMB Solution Centre Manager will be responsible for the solutions to showcase in the centre. He / She will determine, procure and manage the maintenance of all the equipment in the lab. Work with vendors in the design layout and products to be includes in the lab. Work with vendors to secure funds for additional / upgraded equipment.

The SMB Solution Centre Manager will work with the Marketing and Sales departments to market, promote, book and utilize the lab. Scheduling demonstrations, presentations, and trainings. Build scripts and presentation to profile technology and specific vertical applications.

Through effective management of the lab and equipment the SMB Solution Centre Manager will ensure maximum return on investment and profitability of the Lab. Working with vendors on promotional activities and utilization of the lab and equipment. Provide regular reporting on the centre’s utilization rate, successes and challenges. Will be involved in the selection of, and negotiation of, the purchase of equipment required.

Required Skills:

Demonstrations and Training:
-Create customizes Demonstrations, through joint planning with Vendors, Sales and Marketing,

Presentation of demos and training:
-Geared specifically to each customer

Lab and equipment maintenance:
-Assist with the selection of equipment, through joint planning with Vendors, Sales and Marketing
-Ensure equipment is operation properly
-Lab preparation and appearance
-Product service and repairs

Scheduling visits:

Manage and maintain Lab appointment:
-Working with Vendor Marketing and Sales

Education:
Technical and Business training
Technical – Networking, Systems, storage, VoIP, etc

Type of work experience:
Technical/Sales/Marketing

Years of experience in the industry:
-5+ years in IT sales
-IT product sales and marketing
-IT purchasing and negotiations

Other related experiences:
•Strong presentation & public speaking skills
•Interpersonal skills
•Team player
•Works well under pressure & manages to achieve deadlines
•Microsoft application skills (word, power point, excel)
•Strong oral & written communication skills
•Analytical, good problem solving skills
•Achievement oriented
•Able to work constructively under stress and pressure.

Special Training Required:
•Technical specialized training in various IT hardware and software products

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Account Representative - US SMB - Mississauga, Ontario
Achieves revenue and gross profit dollar targets by managing customer base from an inside sales standpoint. Develops profitable customer relationships through efficient order management and effective handling of customer requests. Completes timely requests for information on bids, quotes, technical information and positioning of Tech Data programs and services.

Required Skills:

Responsible for full order management including placing orders, following up to ensure all holds are released, and providing tracking information to customers upon shipping. (25%)
Proactively contacts and develops a specified account base, and prospects for new business opportunities to achieve growth and profit targets. (25%)
Effectively manages customer experience by responding to all quotes, bids and orders through multiple modes of communication (phone, email, instant messenger, fax). (15%)
Proactively discusses Tech Data’s value added services including; Tech Data Reserve Program, Configuration Services, and others as required (10%)
Effectively negotiates TD gross margin through up-selling and cross selling opportunities. (5%)
Develops relationships with all Tech Data departments, and vendor field representatives to act as a liaise on behalf of the customer (5%)
Accumulates competitive, market and pricing information and provide feedback to the relevant parties. (5%)
Attends all mandatory vendor training, lunch and learns and seminars. (5%)
Backs up other sales teams when coverage is needed (5%)

Education:
Post Secondary Education

Type of work experience:
Sales of Information Technology
Products to Resellers and end-users
Call Center/Retail in Computer Industry

Years of experience in the industry:
1 yr. in industry or 1+ yr. sales experience

Other related experiences:
Customer-facing interaction
Technology and systems

Field Sales Specialist - Avaya - Mississauga, Ontario
The Field Sales Specialist has a mandate to expand sales and category profitability across all sales territories through development, activities and customer engagement.

The Field Sales Specialist will be required to meet assigned business objectives as assigned by the Director. The can include the development of relationships with the Tech Data and Vendor Sales representatives to achieve the delivery of Reseller programs including:
-Product training and positioning
-Program training
-Pre-sales consultative services
-Joint sales calls with resellers and end-users

The Field Sales Specialist will be required to participate with pricing and availability on opportunities, contribute to development of marketing programs, and provide market intelligence to Product and Vendor Management.

Required Skills:

•Achieve sales and business objectives as assigned by the Director
•Make planned visits to accounts and qualified prospects
•Develop and implement detailed account plans, and report on progress. This includes building and maintaining a pipeline of opportunities and providing reporting on engagement of activities.
•Provide market intelligence to the product and vendor management team to best assist in ongoing decision making
•Uncover and manage bid opportunities from proposal to closing
•Build relationships with Vendor Representatives, and other influencers
•Maintain and stay current with any vendor products, programs, and certifications
•Attend Tech Data and vendor specific sponsored events as appropriate

Education:
Post Secondary Education

Type of work experience:
Sales of Information Technology - Avaya Specific
Products to Resellers and end-users

Years of experience in the industry:
5

Other related experiences:
Customer-facing interaction
Technology and systems

Field Sales Specialist-McAfee - Mississauga, Ontario
The Field Sales Specialist-McAfee has a mandate to expand sales and category profitability across all sales territories through development, activities and customer engagement.

The Field Sales Specialist-McAfee will be required to meet assigned business objectives as assigned by the Director. The can include the development of relationships with the Tech Data and Vendor Sales representatives to achieve the delivery of Reseller programs including:
-Product training and positioning
-Program training
-Pre-sales consultative services
-Joint sales calls with resellers and end-users

The Field Sales Specialist-McAfee will be required to participate with pricing and availability on opportunities, contribute to development of marketing programs, and provide market intelligence to Product and Vendor Management.

Required Skills:

•Achieve sales and business objectives as assigned by the Director
•Make planned visits to accounts and qualified prospects
•Develop and implement detailed account plans, and report on progress. This includes building and maintaining a pipeline of opportunities and providing reporting on engagement of activities.
•Support and drive vendor quarter end activities
•Provide market intelligence to the product and vendor management team to best assist in ongoing decision making
•Uncover and manage bid opportunities from proposal to closing
•Build relationships with Vendor Representatives, and other influencers
•Maintain and stay current with any vendor products, programs, and certifications
•Attend Tech Data and vendor specific sponsored events as appropriate

Education:
College Diploma

Type of work experience:
Sales experience

Years of experience in the industry:
3 yr. in industry or 5+ yr. sales experience

Other related experiences:
Knowledge of MS Office suite of products

Inside Sales Specialist - Avaya - Mississauga, Ontario
Grows and services specific segment or vendor sales targets by acting as the front line to resellers, our internal sales organization and our vendor partners in an inside sales support capacity. Provides a high level of technical information and expertise on all of the vendor’s products, programs and quoting opportunities to internal and external customers.

Required Skills:

o Provides sales and technical (configuration guidance) support for TD inside sales and customers within established SLAs
o Provides or supports configuration quotations for products and works with Sales team on responses to specific customer RFPs or opportunities
o Expands sales with designated vendor/segment as determined by set quarterly target
o Supports and provides information on special pricing requests including sales strategies with specific partners.
o Provides project rollout management and support by assisting in forecasting of inventory needs.
o Keeps current on vendor programs/products/services through ongoing training and certifications

Education:
Post Secondary Education

Type of work experience:
Sales of Information Technology - Avaya specific preferred
Products to Resellers and end-users

Years of experience in the industry:
3 years in industry or 5+ years sales experience

Other related experiences:
Customer-facing interaction
Technology and systems

Sales Representative - Montreal Office - Montreal, Quebec
Achieves revenue and gross profit dollar targets by managing their customer base from an inside sales standpoint. Develops profitable customer relationships through efficient order management and effective handling of customer requests. Completes timely requests for information on bids, quotes, technical information and positioning of Tech Data programs and services.

Required Skills:

Responsible for full order management, including placing orders, following up to ensure all holds are released, and providing tracking information to customers upon shipping (25%)
Proactively contacts and develops a specified account base, and prospects for new business opportunities to achieve growth and profit targets. (25%)
Effectively manages customer experience by responding to all quotes, bids and orders through multiple modes of communication (phone, email, instant messenger, fax) (10%)
Proactively discusess Tech Data’s value added services including; Tech Data Reserve Program, Configuration Services, and others as required (10%)
Utilizes experience to effectively negotiate TD gross margin through up-selling and cross selling opportunities. (5%)
Develops and enhances relationships with all Tech Data departments, and vendor field representatives to act as a liaise on behalf of the customer (5%)
Accumulates competitive, market and pricing information and provide feedback to the relevant parties. (5%)
Attends all mandatory vendor training, lunch and learns and seminars. (5%)
Backs up other sales teams when coverage is needed (5%)
Provides team leadership by being a subject matter expert. (5%)


Education:
Post Secondary Education

Type of work experience:
Sales of Information Technology
Products to Resellers and end-users
Call Center/Retail in Computer Industry

Years of experience in the industry:
1 yr. in industry or 1+ yr. sales experience

Other related experiences:
Customer-facing interaction
Technology and systems

Senior Sales Representative - Vancouver office - Vancouver, British Columbia
Achieves revenue and gross profit dollar targets by managing their customer base from an inside sales standpoint. Develops profitable customer relationships through efficient order management and effective handling of customer requests. Completes timely requests for information on bids, quotes, technical information and positioning of Tech Data programs and services.

Required Skills:

Responsible for full order management, including placing orders, following up to ensure all holds are released, and providing tracking information to customers upon shipping (25%)
Proactively contacts and develops a specified account base, and prospects for new business opportunities to achieve growth and profit targets. (25%)
Effectively manages customer experience by responding to all quotes, bids and orders through multiple modes of communication (phone, email, instant messenger, fax) (10%)
Proactively discusess Tech Data’s value added services including; Tech Data Reserve Program, Configuration Services, and others as required (10%)
Utilizes experience to effectively negotiate TD gross margin through up-selling and cross selling opportunities. (5%)
Develops and enhances relationships with all Tech Data departments, and vendor field representatives to act as a liaise on behalf of the customer (5%)
Accumulates competitive, market and pricing information and provide feedback to the relevant parties. (5%)
Attends all mandatory vendor training, lunch and learns and seminars. (5%)
Backs up other sales teams when coverage is needed (5%)
Provides team leadership by being a subject matter expert. (5%)


Education:
Post Secondary Education

Type of work experience:
Sales of Information Technology
Products to Resellers and end-users
Call Center/Retail in Computer Industry

Years of experience in the industry:
3 years in industry or 5+ years sales experience

Other related experiences:
Customer-facing interaction
Technology and systems

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